Thankful Leverages ChatGPT to Boost Customer Service Platform
Feb 8, 2023
Thankful Leverages ChatGPT to Lead the AI Customer Service Revolution
Feb 7, 2023
How Brands Can Become The Hero Of Their Customers' Journeys
Dec 22, 2022
Building a Brand With Authenticity
Nov 28, 2022
Thankful and Gorgias Partner and Offer Ecommerce Brands Customer Service AI With an Exclusive Automation Starter Pack
Oct 17, 2022
How To Build & Sustain A Profitable Support Team
Sep 12, 2022
Conversational AI and Customer Service
Sep 6, 2022
Customer Experience In A Recession: 3 Ways To Prepare
Sep 6, 2022
How Ecommerce Brands Use Conversational AI to Reduce Customer Effort
Aug 23, 2022
Ted Mico of Thankful On The Future Of Artificial Intelligence
Apr 26, 2022
5 Reasons Why Customer Service Is a (Often Missed) Path for Marketing Conversions
Feb 17, 2022
2021 challenges push retailers to offer superior customer service during holiday season
Jan 21, 2022
Thankful Expands AI Customer Service to European Market with Dixa Partnership
Jan 10, 2022
Built In Honors Thankful in Its Esteemed 2022 Best Places to Work Awards
Jan 5, 2022
Can I Have Your Attention, Please: What Customer Service Can Learn From Online Dating
Dec 13, 2021
Impatience Is A Virtue
Oct 29, 2021
Thankful Raises $12 Million in Series A Funding Led by Alpha Edison
Sep 27, 2021
The Need For Speed: What The Futurists Can Teach Us About The Future Of Customer Service
Sep 10, 2021
Thankful and Zendesk Team Up to Launch Sunshine Conversations Integration
May 10, 2021
How to Give Customers a Superior Subscriber Experience
Apr 30, 2021
When a Customer Says Goodbye, It Doesn't Have To Be Forever
Apr 21, 2021
Personalize Customer Service with CLV
Apr 15, 2021
Give Your Customers Access To Great Customer Service To Ensure They Feel Valued, Appreciated, And Heard
Apr 10, 2021
9 Customer Success Automation Challenges and How to Handle Them
Nov 25, 2020
SaaS Founder Interview: Ted Mico @ Thankful AI
Oct 28, 2020
Repetitive Stress Injuries in Customer Service
Jul 20, 2020
8 Ways to Inspire and Motivate Employees in 2020
Jun 30, 2020
Patience for the Post-COVID-19 Customer
May 28, 2020
3 Roadblocks to a Successful VOC Program
Apr 3, 2020
Where Self-Service Ends and Customer Support Begins
Apr 1, 2020
Deep Learning: What You Need To Know
Mar 27, 2020
How Can Ecommerce Businesses Handle Rising Consumer Demand Amid COVID-19?
Mar 22, 2021
COVID-19 Reshapes Retail: What Should Businesses Do Right Now
Mar 19, 2020
Coronavirus Creating Distruption
Mar 10, 2020
Customer Service Management: 7 Steps to Killing It
Feb 20, 2020
31 Customer Service Experts Reveal the Most Effective Ways to Measure Customer Satisfaction