About Help Scout

Help Scout is a customer support platform for growing businesses. 

 

Help Scout leads the customer support space with the most intuitive and comprehensive platform out there, designed specifically to help growing businesses build their customer relationships. And our approach to support has a real business impact. Help Scout customers can

 

- Get started on any new support channel in one hour

- Onboard new agents in one day

- Reconfigure their account set up anytime

- Fully integrate their systems across the customer journey
- Access best-in-class resources to train their team

…all at one affordable price, without the need for expensive outside consultants. That’s why over 80% of customers with teams of 10+ stay with Help Scout for four or more years. And those who evaluate other options repeatedly come back.

Start faster. Grow faster. All the features you need to delight customers, and the partner to help you on your journey. That’s Help Scout.