Thankful

Thankful adds Intelligent Automation to Happy Returns’ pain-free returns and exchanges processes.

Leverage AI to initiate, update, and report on returns and exchanges directly in Happy Returns.

The Benefits of Thankful + Happy Returns

Thankful engages and communicates directly with your customers, using best-in-class natural language processing to better understand what your customers want and tailor personalized responses. Just like your human agents, Thankful initiates, updates and reports on returns and exchanges directly in Happy Returns. This allows you to leverage your best practices and collect metrics at scale.

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