Swift and sophisticated: custom integrations leveraging Thankful’s well-proven Standard Model.

Thankful recognizes that engineering resources are precious. Through integrating with dozens of custom CRMs, helpdesks, and other solutions, we have developed the most straight forward processes to integrate quickly and effectively.

The Benefits of Thankful Custom Integrations

Thankful pulls and utilizes customer, order, product, and shipping information to fully resolve customer requests in accordance with policy enforcement. This information and data is also used to tailor engagements specifically for each individual customer, providing a personalized service experience.

Canceling orders, securely updating shipping information, initiating returns, and over 50 other actions are handled in such a way that end-customers believe they are interacting with a human agent.

Contact our integrations team