Thankful's integration with Dixa leverages AI to understand what customers want and deliver the omnichannel service they need

Automatically resolve conversations, assist agents, deflect, and drive new sales opportunities. 

The Benefits of Thankful and Dixa

With Thankful, you have a true partnership. Thankful trains the AI on your behalf and leverages large ticket volume deep learning, continually reviewing results to improve the total engagement for your customers.

Thankful works within Dixa, similar to the way a human agent would, which means tracking Thankful's success metrics is a breeze.  

Leverage the best of AI automation within Dixa’s unified platform. With a lifetime value of customers’ conversations, including anything handled by Thankful, your agents can seamlessly pick up conversations right where they left off.

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