Get Started

Give your customers the help they deserve

We know how stretched your tech and CS
resources are, so our four step process is designed
to deliver maximum value with minimum effort.

1

Meet Thankful

Half-hour discovery session to see Thankful live in-action, and to discuss your use-cases, requirements and goals

2

Impact Analysis: Ticket & Process Review

Full analysis of how Thankful can impact your brand based on ticket types, ticket volumes and agent processes.

3

Integration & Response Flow Planning

Thankful guides the integration with your e-commerce engine and other business systems while partnering with you to create Thankful macros and response flows to fully resolve customer requests.

4

Live Trial

Thankful partners with you to perform small batch trials, continually iterating and improving as it takes on larger ticket volumes moving

Join the Service First Revolution

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