Effective Date: September 12, 2019
When interacting with our websites, you also have the ability to link or connect with non-Thankful websites, services, social networks, applications or other features. Enabling these features will lead to other parties than Thankful processing information about you. Thankful does not have any control over these features of other parties. We encourage you to review the privacy policies of these parties before using these features.
Thankful can process information about you collected both offline and online.
Information about you that Thankful may be collect and process includes:
Please note that Thankful does not control the content that you may post to any Thankful community forums or social networks; in some cases, such content may be publicly available on the Internet. You should carefully consider whether you wish to submit personal information to these forums or social networks and whether you wish to make your profile available to other users, and you should tailor any content you may submit accordingly.
We may use personal information for the following purposes:
These purposes are described below in further detail.
If you get in touch with us (such as by submitting contact forms on our sites, attending Thankful events or other occasions, sending an email or by visiting social media platforms), we process information about you to communicate with you and to respond to your requests or other inquiries. We can also process personal information to interact with you on third party social networks.
When you choose to register with us (such as to submit inquiries regarding our products and services or make use of any Thankful online communities), we need to process the personal information provided by you so that we can create and manage a personal account for you. Upon creating your account, we will send you your personal login information. This personal information enables us to administer your account, for example by changing your password for you.
tailor marketing and sales activities
Thankful may use information about you to notify you about new product releases and service developments, events, alerts, updates, prices, terms, special offers and associated campaigns and promotions (including via newsletters). Thankful may also use personal information to advertise Thankful’s products and services or related products and services, and also to have our distributors, resellers or partners notify you about our products or services or their related products or services (such as via joint sales or product promotions). We do our best to tailor your website visit, marketing experience and our communications to your expressed interests. This happens, for example, if you sign up for an Thankful community.
If you attend an event, Thankful may process information about you gathered in relation to the event and can share information about your attendance with your company. Thankful may also permit designated event partners or conference sponsors to send you communications related to your event attendance. Please note that our partners or conference sponsors may directly request information about you at their conference booths or presentations, and their use of your information that you provide to them will be subject to their privacy policies.
We may also process your personal information to post testimonials on our sites, but will first obtain your consent to use your name and testimonial.
If you subscribe to any of our publications (such as a newsletter), we process information about you to administer your subscription to such publications (including any renewal process).
and to process purchases of our products and services
If you place an order for our products and services, or if you provide services to Thankful, our employees, customers or partners as a supplier or business partner, Thankful processes information about you to engage in and administer the relevant transactions (such as by sending invoices and making payments), administer your order, and help you get started and adopt our products and services. If you download products or services from our sites, Thankful uses information about you to confirm certain information about your order.
of our sites and products and services
We may process personal information in order to analyze, develop, improve and optimize the use, function and performance of our sites and products and services, as well as marketing and sales campaigns. In case the sites permit you to participate in interactive discussions, create a profile, post comments, opportunities or other content, or communicate directly with another user or otherwise engage in networking activities, Thankful may process personal information when moderating these activities.
We may collect site use data for security and operations management to help keep our sites, networks and systems secure, or to investigate and prevent potential fraud, including ad fraud and cyber-attacks and to detect bots.
In some cases, we have to process personal information to comply with applicable laws and regulations. For example, to respond to a request from a regulator or to defend a legal claim. We may also process personal information in the performance and operation of our business, such as to conduct internal audits and investigations or for finance and accounting and archiving and insurance purposes.
For personal information collected about you in the European Union, our basis for processing is the following:
Thankful maintains personal information for the following retention periods:
Thankful employees are authorized to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job functions.
We may share personal information with the following third parties:
Thankful has implemented appropriate technical, physical and organizational measures designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing.
Cookies and similar technologies (e.g., pixels tags and device identifiers) are used by Thankful and our advertising technology partners to recognize you and/or your device(s) on, off and across different services and devices for the purposes specified in Section 5 above.
We provide multiple choices in respect of the information we process about you:
We ask that you do not send us, and do not share any sensitive personal information (for example, government-issued IDs, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership).
As a company focused on serving the needs of businesses, Thankful’s sites are not directed to minors and Thankful does not promote or market its services to minors, except in very limited
circumstances as part of specific educational outreach programs with parental permission. If you believe that we have mistakenly or unintentionally collected personal information of a minor through our sites without appropriate consent, please notify us through our inquiry form so that we may immediately delete the information from our servers and make any other necessary corrections. Additionally, please use this same form to request removal of content or information that was posted to our sites when the registered user was under the age of 16. Please note that such requests may not ensure complete or comprehensive removal of the content or information, as, for example, some of the content may have been reposted by another user.
You can find details on how to automatically unsubscribe from email communications, as well as how to submit requests to opt-out from phone and postal marketing, email@example.com.
Thankful enables you to opt out of cookies that are not required to enable core site functionality. Thankful uses its cookie preferences tool to processes Internet advertising and tracking preferences. Once you have set your cookie preferences, Thankful will follow the specific choices you made on the cookie preferences tool. Please remember that if you delete your cookies, or use a different browser or computer, you will need to set your cookie preferences again. You may also opt out of cookie usage using tools provided by the following industry groups:
Pursuant to the E.U. General Data Protection Regulation (GDPR) and other applicable laws and regulations, individuals in the EU/EEA and other jurisdictions may have data subject rights enabling them to request to access, delete, correct, remove or limit the use, or receive a copy of their personal information in Thankful’s possession or for which Thankful is otherwise responsible. In the event you have the above rights and would like to exercise such rights, you may make the request by contacting us at firstname.lastname@example.org.
Written inquiries to the us related to privacy matters may be addressed to:
1600 Main Street
Venice, CA 90291
Attention: Legal Department - Privacy
Thankful’s corporate headquarters are located at:
1600 Main Street
Venice, CA 90291