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Boost Loyalty With Customer Service And Support Automation

96% of consumers say the quality of a company’s customer service determines their brand loyalty. But meeting customers’ service expectations is harder than ever. That’s why leading brands are equipping their support teams with AI automation. It increases efficiency, reduces customer wait times, and allows teams to scale without sacrificing quality.

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To deliver the service your customers need, you have to understand what they want. Thankful’s Natural Language Processing achieves a high level of understanding that’s not possible with in-house AI. With Thankful’s AI Agent, you can experience the benefits of support automation while providing individualized service.

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