Artificial Intelligence In Customer Service

Customer service is the number one application of AI being deployed today. But this is just the beginning; AI will power 95% of customer service interactions by 2025. With the machine-learning revolution already in full force, businesses that want to remain competitive need to get familiar with AI and what it can do for their brand.

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Leading brands using artificial intelligence in customer service are seeing big results. The ability to successfully scale support, a decrease in customer wait times, and reducing seasonal hiring are just some of the many benefits. It’s no wonder 82% of CX professionals say that artificial intelligence is increasingly necessary for business success.


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