The Truth Behind AI in Customer Service

Artificial intelligence will power 95% of customer service interactions by 2025. That means the time to get familiar with AI is now! By understanding AI's value, capabilities, and potential, you can better position your company to take full advantage of the machine-learning revolution and skyrocket ahead of competitors.

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By 2025, 40% of customer service organizations will become profit centers. Customer service is an important avenue for building customer relationships, increasing loyalty, and ultimately boosting revenue.


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