AI Email Automation for Customer Service

Email is the most popular support channel, yet 70% of of customer service emails go unanswered. Leverage AI email automation and be the brand that always replies. With AI automation resolving high volumes of tickets and delivering around-the-clock service, your customers can receive quick high-quality support via their preferred channel.

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Go beyond the chatbot with AI email automation. With Thankful’s AI Agent, your brand can deliver exceptional service at scale on the number one support channel. Now you can ensure your customers are receiving email responses but with the immediacy of chat - it’s the best of both worlds.


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