Blog, Security

We’re Certified Secure ✅

SOC2 Type 1 Blog Post Graphic

Thankful is trusted to power exceptional customer service experiences for some of the world’s largest brands while guarding PII and other sensitive information. So when it comes to data, safety is our primary concern and central to everything we do. We don’t want our security to get in the way of your customer service needs, so we extended our advanced safety protocols and are proud to announce that we are now officially SOC2 Type 1 certified with the help of Strike Graph!

What is SOC2?

Regarded as the SaaS industry benchmark for platform trustworthiness, SOC2 ensures that companies are properly protecting data. More specifically, it signifies approval that the data security we have in place meets the standards set by AICPA

In order to receive our SOC2 Type 1 certification, we’ve designed robust controls and policies to address our business risks and obtained audited confirmation of enforcement. In other words, we have the processes and tools in place to guarantee that your data will be handled with the utmost safety. 

Taking things a step further…

Our SOC2 Type 1 audit may be complete, but we are not stopping there! We are currently in the process of obtaining our SOC2 Type 2 certification. This will assess the effectiveness of our security processes over a six-month period to ensure maximum data protection enforcement. 

If you have any questions regarding Thankful’s security, don’t hesitate to contact us at info@thankful.ai.