Team Thankful Takes on eTail West 2022

McKay Borbon | Content Marketing Manager

It’s official: in-person events are back!


Last week, Team Thankful took on Palm Springs for eTail West 2022. We joined the world’s biggest retailers, vendors, and industry experts at JW Marriott Desert Springs Resort & Spa for three action-packed days of strategizing and connecting. 



What is eTail?


eTail is a retreat where the top minds in retail meet, collaborate, and learn about what’s disrupting the industry today and what will change tomorrow. The ecommerce and omnichannel conference is designed to help you increase profits from your business. Attendees get action packed strategies and make connections with America’s most successful retailers. 



The Best of eTail West


Meeting RedRoute IRL


It’s about time we met our friends over at RedRoute in person! ICYMI: we announced the Thankful and RedRoute partnership earlier this year, so we were really excited to finally meet IRL. We even got to team up and show eTail attendees the power of leveraging best-in-class AI automation across voice and every  text-based support channel. 



Cocktails, Conversations, and CX

Another eTail West highlight was the event we hosted at Jillian’s. Our team had a fantastic time conversing with attendees over cocktails and an amazing dinner. If you’re ever in Palm Desert (maybe for eTail West 2023 👀) we highly recommend Jillian’s for fine dining! 


Where we’ll be next:


Catch Team Thankful at Shoptalk Las Vegas! 🎉


We’re looking forward to meeting and catching up, so be sure to plan a time to connect with our team. And don’t forget to stop by booth #11205 for awesome Thankful swag! 


The fun doesn’t stop there - come tee off with us at Topgolf on March 28th!🏌️ Whether you’re a pro or have never touched a club in your life, you’ll still have fun playing golf and enjoying refreshments with our team. Spaces are limited, so RSVP for our Sip and Swing event today!


2022 is stacked with virtual and in-person events, keep an eye on our events page and follow us on LinkedIn so you don’t miss out!



Additional Resources:

AI in Customer Service | AI Ecommerce Platform | AI Email Automation | Artificial Intelligence in Customer Service | Customer Service and Support Automation | Customer Service Platform | Customer Service and Automation | Ecommerce Customer Service Automation | Ecommerce Customer Service Outsourcing | Future of Customer Service

Topics: Blog, Events

McKay Borbon | Content Marketing Manager

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