Create better customer relationships through exceptional service
Thankful transforms daily problems into lifetime value. Our superior AI better understands what customers want and can deliver the answers that customers need, establishing lasting relationships through better service.
The AI Agent works within your helpdesk just like a human agent - routing, tagging, and resolving large volumes of tickets. It’s trained and fully managed by us specifically for your business.
Go beyond chatbot. Meet customers where they communicate - chat, social media, SMS, even email. Thankful offers true multichannel support, letting the customer choose what’s convenient for them.
Through their problems, customers are telling you everything you need to know to improve its process, product, people, price or policy. Thankful unlocks these insights and makes this post-buy voice of the customer data actionable.