The first AI agent to meet customer expectations for fast expert help.
Always on and always on-brand Thankful is able to understand, engage, and resolve large volumes of customer requests.
Welcome to the new SAAS —
Service as a Software. Sitting inside your
existing helpdesk just like any other agent,
Thankful is the brains that govern text-based
CS communication between brand and
customer. With Thankful’s AI agent resolving
all the transactional CS issues, your human
agents can spend more time on higher value
Through their problems, customers are telling you everything you need to know to improve its process, product, people, price or policy. Thankful unlocks these insights and makes this post-buy voice of the customer data actionable.