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Thankful combines speed, understanding and expertise to independently resolve up to 60% of all customer email, SMS, and chat.
Solve customer queries about returns, exchanges, order tracking, subscription management, and 25 more complex actions with such proficiency end-users believe they're interacting with a human agent.
Enable human agents to move from repetitive, transactional customer contacts to building rapport with your customers and offering higher value customer integrations.
Scale responses and continuous improvement with the demands of holidays and hypergrowth, without spiraling costs and the burden of hiring and managing offshore teams.
Achieve all this with rapid deployment that's easy to use. Thankful seamlessly integrates with all major helpdesks and ecommerce platforms. There's no new tech to learn or training needed, so you can get started in minutes.